Privacy Policy

Last Updated: 1/28/2026

Introduction

Aging Together LLC (“Aging Together,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agingtogether.com or use our caregiver education services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information You Voluntarily Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:
● Contact Information: Name, email address, phone number, mailing address
● Caregiver Relationship Information: Your relationship to the person needing support
● Service Inquiry Information: Details about caregiver education needs and support requests
● Communication Preferences: Preferred methods and frequency of contact
● Program Enrollment Information: Information needed to connect you with appropriate resources

Important Note: Aging Together does not directly collect Protected Health Information (PHI) as defined by HIPAA. Any health-related information is collected and managed by third parties on behalf of service providera. We only receive limited information necessary to deliver caregiver education services.

Information Collected Automatically

When you visit our website or use our services, we may automatically collect certain information, including:
● Device Information: IP address, browser type, operating system
● Usage Data: Pages visited, time spent, click patterns
● Location Data: General geographic location based on IP address
● Cookies and Similar Technologies: See our Cookie Policy below for details

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery:
● Providing caregiver education and support services
● Responding to your inquiries about healthcare resources
● Delivering personalized educational content based on caregiver needs
● Coordinating with third parties to support services enrollment

Communication:
● Sending educational materials, program updates, and support resources
● Notifying you of upcoming webinars, support groups, or training opportunities
● Responding to your questions and providing customer support

Service Improvement:
● Improving our website functionality and user experience
● Developing new educational resources and support programs
● Analyzing usage patterns to enhance service delivery

Legal and Compliance:
● Complying with federal and state laws, including HIPAA where applicable
● Meeting CMS reporting and documentation requirements
● Protecting our rights and property
● Detecting and preventing fraud or security issues

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following circumstances:

Service Delivery Partners
● We share necessary information to coordinate your caregiver education services and ensure appropriate support delivery

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:
● Cloud hosting services
● Email communication platforms
● Learning management system providers
● Customer support platforms

All service providers are contractually required to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information when required by law or in response to:
● Court orders or legal processes
● Government investigations
● Protection of our rights and property
● Public safety concerns
● CMS audit or compliance inquiries

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any such change in ownership or control of your personal information.

HIPAA Compliance

Aging Together complies with HIPAA regulations when handling any Protected Health Information (PHI).

Our HIPAA Commitments:
● Implementing appropriate administrative, technical, and physical safeguards
● Training staff on HIPAA privacy and security requirements
● Maintaining audit trails and access controls
● Reporting any potential breaches to third-party partners and affected individuals as required by law
● Using and disclosing PHI only for permitted purposes

Caregiver Education Context: Our caregiver education services are designed to provide information and support to caregivers. We do not provide medical diagnosis, treatment, or clinical services. Clinical care is managed by third-party partners.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
● Encryption: Data transmitted through our website uses SSL/TLS encryption
● Access Controls: Limited access to personal information on a need-to-know basis
● Secure Storage: Industry-standard security practices for data storage
● Regular Audits: Periodic security assessments and vulnerability testing
● Staff Training: Ongoing privacy and security training for all personnel

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information:

Access and Correction
● Request Access: You may request access to the personal information we hold about you
● Request Correction: You may request correction of inaccurate information

Data Portability
● Request a Copy: You may request a copy of your information in a portable format

Deletion
● Request Deletion: You may request deletion of your personal information, subject to legal and contractual retention requirements

Communication Preferences
● Opt-Out: Unsubscribe from marketing communications at any time
● Preference Updates: Modify how and when we contact you

HIPAA Rights

If we maintain PHI about you, you have additional rights under HIPAA, including:
● Right to an accounting of disclosures
● Right to request restrictions on uses and disclosures
● Right to request confidential communications

To Exercise Your Rights: Contact us at info@agingtogether.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Types of Cookies We Use:
● Essential Cookies: Necessary for website functionality
● Analytics Cookies: Help us understand how visitors use our site
● Functional Cookies: Remember your settings and preferences
● Performance Cookies: Measure and improve site performance

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites, including:
● CMS GUIDE Model resources (cms.gov)
● Alzheimer’s Association and other advocacy organizations
● Community resource directories
● Educational content providers

We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Considerations:
● Active Service Period: Throughout your engagement with our caregiver education services
● Legal Requirements: As required by HIPAA, CMS regulations, or other applicable laws
● Legitimate Business Purposes: For quality improvement, program evaluation, or defending legal claims

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

If you are located outside of the United States, please note that your information may be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.
Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your information. Contact us to exercise these rights.

Acknowledgment: By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.